Open-plan Offices Drive Down Face-to-face Interactions And Increase Use Of Email


As well as their cost-saving appeal, the rationale for large open-plan offices is that they are expected to act as a crucible for human chemistry, increasing face-to-face encounters between colleagues to the benefit of creativity and collaboration. Unfortunately it’s well-established that most workers don’t like them, such is the fundamental human need for privacy and control over one’s environment. Now a pair of quasi-experimental field studies published in Philosophical Transactions of the Royal Society B suggest that the supposed collaborative advantage of open-plan offices also doesn’t pass muster. Continue reading →

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